Refund Policy

Last updated: 5 May 2026

1. Programs and engagements

Refund and cancellation terms are set in each signed agreement.

2. Cancellation

Subject to the cancellation clause in your agreement.

3. EU consumer rights

EU consumers have a 14-day right to withdraw under EU Directive 2011/83/EU.

4. Contact

Email b-systems.enquiries@proton.me with your engagement reference.